At the Children’s Private Medical Group the safety of our patients and staff is paramount and has guided our response to the COVID-19 pandemic.
This response includes:
Minimising time out of home
Many of our providers are moving to consultations by video or telephone for patients with conditions in which physical examinations are not essential for appropriate and safe care. Patients for whom this form of consultation is judged clinically appropriate and who have an existing appointment are being contacted by our staff to offer this service.
Minimising infection risk in the practice
For patients and families where attendance at the practice is judged clinically necessary we have enhanced our usual cross-infection minimisation processes and implemented further measures including:
Additional staff training on minimising infection risks
Screening all patients/parents prior to entry into the practice
Removal of toys and books from the waiting and consult rooms
Enhanced cleaning of the waiting area and consult rooms
Removal of curtains and examination couch linen from consult rooms
Anti-microbial wash down of examination couches between patients
During this time we ask that children are brought to their appointments by ONE PARENT ONLY and that OTHER CHILDREN DO NOT ATTEND. It is possible to have a second parent included in the consultation using the speakerphone in each clinic room if required.
The health of clients and staff is the highest priority for all providers in The Children’s Private Medical Group. If you are uncertain whether you should attend with your child or have further questions please contact reception on 9345 6688 or email [email protected]
During this time we ask that you do not attend the practice if you or your child are unwell with fever or respiratory illness, no matter how minor they may seem to you. Children/parents with these symptoms will be advised to return home to minimise infection risk to staff, providers and clients.
If you are concerned that you or your child may have COVID-19 we recommend that you contact the COVID-19 Hotline on 1800 675 398 or go to the Department of Health and Human Services COVID-19 website.